2025-08-18
杂谈
00

目录

事件背景
意外出现
问题原因
尝试解决
学校回复
最后
附录
简短陈述
完整陈述

因为学分转换,差点让我没办法按时毕业。一切的根源都来自COMP8503 & COMP8521。

事件背景

2023年,我从华东师范大学软件工程系毕业,并收到了UNSW的信息技术硕士(8543,Master of Information Technology)的offer,从2024年2月(24T1)入学,就读方向(Specialisation)为Information Technology(COMPMS8543),学制为两年。由于我的本科专业,UNSW给我免除了48个学分,合8门课、3学期、1学年。这样,我只需要修48学分,8门课、3学期、1学年,即可毕业。

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我按照这个免除学分的内容,以及专业手册的要求,安排了我三个学期的课程:

  • 2024.2 - 2024.8(24T1 & 24T2):正常上学。
  • 2024.9 - 2025.8:计划休假(Program Leave)在国内找个实习。
  • 2025.9 - 2025.12(25T3):上学,毕业。

本文撰写于2025年8月18日,因此其实前两步都按部就班地进行,第三步的选课也已经完成,就等着开学上学拿毕业证。

然后就不出意外地出意外了。

意外出现

起因是我刷到某书上提到了UNSW使用了MyPlan作为学业进程管理平台。

我之前一直都不知道学校还有这平台,我都是照着我的手册上各个类别的课程需要修多少个学分,哪些课程属于哪个类别,哪些课程有前置条件等一个个手动查询,然后按学期排布好的,堪称纯人工没有智能。当我打开MyPlan的时候,我信心满满地认为我一定把自己的课程管理得非常好,我不需要这个平台也能规划好学业。

然后我的血液在看到页面的时候凝固了。

MyPlan显示:

  • 60 taken (已经免的/修完的)
  • 18 Registered (25T3注册的)
  • 18 remaining

为什么会有18个学分还没有修?18个学分不是小数目,如果我得补齐它,我得多交额外的20000+澳币的学费,并且还得被迫在澳洲呆到26T1结束。这都不是最重要的,最重要的是它会把我的毕业证时间从2026.1到2026.6,但我已经跟秋招的公司谈妥了会在年后入职,如果这个时候变卦,沟通成本和信任成本是非常高的。

问题原因

我立刻查找到底是哪18个学分没有修,最后发现是有两门课的状态是Unmatched Courses:

  • COMP8503:6UOC,"6 Units of Credit in Computer Science and Engineering"
  • COMP8521:12UOC,"12 Units of Credit Advanced Disciplinary Knowledge Electives"

怎么可能呢?这两门课明明被免除掉了学分才对。

COMP8521的原因被标注为:

"Can count for: Specialisation Options > Data Science and Engineering [COMPPS8543] > Data Science and Engineering"

这也就是说我的专业选错了,如果我选Data Science and Engineering [COMPPS8543]的话,我就能免这12个学分。但是问题在于,我从来都不是Data Science and Engineering的学生,我的Offer写的就是Information Technology。

COMP8503更是奇怪,它没有任何的Count For限制,也没有前置先修的限制,没有任何地方标识它处于Unmatched Courses的原因。

尝试解决

发现问题之后,我立刻通过Student Web Forms,在myPlan Enquiries类别下发送了一份问题声明函。简单来说,我表明了这两门课在MyPlan上存在问题,希望让他们检查一下,如果可以就给我改一下,加进我已经taken的学分里。

同时,为了以防万一,比如学校说“这个学分就是你必须选这个专业才可以免得呀”、“我们无权调整计划”等等最坏的情况出现,我在Student Web Form的Overload Studies下申请了Study Overload。这样我可以尽快把这些多余的学分修完。

学校回复

我是在周二的凌晨发出的MyPlan工单和Study Overload的申请,周二上午便收到了Study Overload的通过申请,可能是系统自动处理的,只要已经拿到的学分够了、均分要求够了,学校就会直接同意。我在Study Overload的结果邮件中回复了MyPlan工单相关的问题,希望他们帮忙也查看一下。

到了周五,Study Overload再次回复,表示已经将请求转达给MyPlan专家团队,并内部升级了这个工单。

第二周周一,我收到回复,已经将这18个学分调整至Taken,我不需要多修任何一门课,并且能在25T3修完后如期毕业。

真是长舒一口气。

最后

我是周二凌晨一点钟发现这个问题之后,火速检查问题并撰写了相关工单。等我合上电脑上床睡觉的时候天已经蒙蒙亮了。虽然学校向来回复的都很慢,但是我在等待结果的这两天一直都是非常焦虑的,甚至每隔十几分钟都会拿出手机看一眼Gmail,晚上很难睡安稳,一闭眼就是学校拒绝了我的请求,9月初飞回悉尼之后预约Student Hub的面议,然后线下去和他们争论的场景。我甚至已经想好了怎么开口,怎么据理力争,怎么请求学校重新检查。

不能按时毕业的代价太大了,我承受不起。

还好最后的结果是好的,仅凭这一点我就要给学校的工作态度点赞。学校非常干脆利落地给我解决了问题,让我下学期申请的Study Overload失去了用武之地(还好没派上用场)。

感谢Student Hub的Coco,替我向MyPlan专家团队转告了我的请求;感谢Engineering Program专家Najir,替我解决了燃眉之急。

如果你看到了这里,但是没有这个MyPlan的问题的话,恭喜你,你看完了一个倒霉蛋记录一场无妄之灾的文章;如果你也出现了类似的问题,不要慌张,向学校阐明情况和请求后耐心等待结果。

祝愿每一位同学都可以如期毕业。

附录

以下是我发送给MyPlan团队的陈述,分为了两个部分:工单内的简短陈述,以及在附件内的完整陈述。

如果你也遇到了此类问题,你可以先看一下和我的情况是否相似,并按照我的陈述来进行相似的工单提交。

感谢ChatGPT提供的文案支持。

简短陈述

Details: Dear Student Services,

When I received my offer, I was granted a total of 48 UOC credit transfer, including COMP8503 (6 UOC) and COMP8521 (12 UOC). My offer letter also indicated that my program was expected to last one year.

In 24T1 and 24T2, I completed 18 UOC and 12 UOC respectively, and then I took one year of program leave. I am now enrolled in 18 UOC for 25T3.

However, when I checked myPlan, I noticed that both COMP8503 and COMP8521 are listed as “unmatched courses.” This raises my concern, as it appears they may not count toward my total UOC, which could potentially affect my eligibility to graduate in 25T3.

I would like to confirm with the school whether these courses will indeed be counted toward my program requirements, and whether I am still on track to graduate as planned.

Thank you for your assistance, and I look forward to your reply.

完整陈述

Dear Student Hub,

I am writing regarding a credit transfer issue that could directly impact my ability to graduate on time. I hope to clarify and resolve this matter as soon as possible.

Specifically, I would like to request:

  • To expand the applicability of COMP8521 (12 UOC) so that it can be counted towards COMPMS8543, rather than only COMPPS8543, or confirmation that leaving it as is will not affect my graduation.
  • To clarify the status of COMP8503 (6 UOC), which is marked to 8543 tag but is still showing as “unmatched,” and confirmation whether leaving it unmatched will impact my ability to graduate.

Background

When I received my UNSW offer, COMP8521 was clearly listed as a transfer of 12 credits towards Advanced Disciplinary Knowledge Electives. However, I have only recently noticed that it is marked as “Can count for Data Science and Engineering (COMPPS8543) only” in myPlan. My program, however, is Information Technology (COMPMS8543).

Additionally, COMP8503, which is worth 6 UOC and has a tag in 8543, is still currently marked as “unmatched.” This means that in total, 18 UOC of my transferred credits are currently in question, potentially affecting my graduation eligibility.

At the time of my application, I submitted all academic records and transcripts from my undergraduate study in Software Engineering at East China Normal University, and I was granted 48 credits in total. The offer letter did not specify that COMP8521 was restricted to COMPPS8543, nor did it indicate any uncertainty about COMP8503. I based my entire study plan on the official information provided, under the reasonable assumption that these credits would count towards my graduation requirements.

I believe this issue arises from a lack of clear communication in the initial credit transfer process rather than any oversight on my part. Since my planning was entirely guided by the offer letter, I could not have anticipated that these restrictions or mismatches would later emerge.

Timeline

  • My initial CoE was issued for one year (2 years in project with 48 credit transferred).
  • After two semesters, I took a one-year program leave.
  • When I returned from leave, I was already enrolled in COMPMS8543, but the university still issued me a CoE for only the remaining one semester, which I did not question because my study plan was made on the understanding that all my transferred credits would apply as expected.
  • During my program leave, I completed a one-year internship in Shanghai at 【公司数据删除】 as a 【职业数据删除】, significantly enhancing my academic and engineering capabilities.

Request

I respectfully request that the university:

  • Review the applicability of COMP8521 and COMP8503 to my COMPMS8543 program.
  • Confirm whether leaving COMP8521 restricted to COMPPS8543 and COMP8503 unmatched will prevent me from graduating on time.

I am confident in my academic and professional capabilities, and I am prepared to submit:

  • My UNSW transcript
  • My transcript and course syllabi from East China Normal University
  • My internship proof from 【公司数据删除】

These materials will demonstrate my qualifications and the appropriateness of ensuring that these 18 UOC are fully recognized towards COMPMS8543.

Thank you for your time and understanding. I look forward to your urgent clarification and guidance.

本文作者:Jeff Wu

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